9 March 2013

Part 10 - IT Services Financial Management (ITIL Video Tutorials)



IT Financial Management comprises the discipline of ensuring that the IT infrastructure is obtained at the most effective price (which does not necessarily mean cheapest) and calculating the cost of providing IT services so that an organization can understand the costs of its IT services. These costs may then be recovered from the customer of the service. This is the 2nd component of service delivery process.




IBM TSM Specialist and a part-time blogger from Vizag, India. Contact me for any TSM Onsite/Remote Freelance implementation/administration  & Training jobs.

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